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CalDAV / CardDAV Allow Delete Via Synchronization – AKLWEB HOST LLC Support Center https://support.aklwebhost.com Sat, 13 Aug 2022 07:14:27 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.4 CalDAV / CardDAV Allow Delete Via Synchronization https://support.aklwebhost.com/knowledgebase/caldav-carddav-allow-delete-via-synchronization/ https://support.aklwebhost.com/knowledgebase/caldav-carddav-allow-delete-via-synchronization/#respond Sat, 13 Aug 2022 07:14:27 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=3527

The CalDAV / CardDAV features are available only for Enhanced mailboxes.

Due to a bug in Android 12 some phones started to delete contacts via Microsoft ActiveSync. Therefore, GroupOffice has implemented a new CalDAV / CardDAV setting that disallows deletes via sync by default now. More info on the bug can be found here: https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/outlook-contacts-gone-after-android-12-update/td-p/4567744/page/2.

Because this option is disabled by default, you might now receive this error in your CalDAV / CardDAV client:

Deleting is disabled by user sync settings

To enable delete via synchronization:

  1. Go to the Webmail
  2. Log in using your full e-mail address and your current e-mail password
  3. Click on the User icon from the top right to activate the menu. Then click on My account

  1. In the Synchronization tab, find the Allow delete via synchronization section.

  1. Enable the feature using the checkmark
  2. Click on the Save button.
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