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CMS Hosting – AKLWEB HOST LLC Support Center https://support.aklwebhost.com Mon, 25 Nov 2019 12:13:21 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.4 WordPress Fatal error: Allowed Memory Size Exhausted? https://support.aklwebhost.com/knowledgebase/wordpress-fatal-error-allowed-memory-size-exhausted/ https://support.aklwebhost.com/knowledgebase/wordpress-fatal-error-allowed-memory-size-exhausted/#respond Mon, 25 Nov 2019 12:13:21 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2061 Memory allocation and exhaustion problems within WordPress installations.

By default, our servers allow up to 32MB of data to be transferred via PHP. Not having enough memory can result in errors that look similar to this one:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 2515174 bytes) in /path/to/wordpress/file.php on line 1331

Before we get started, it is important to understand which of the three PHP settings you are using for your hosting account.

If using “PHP5 (Single php.ini)” or “PHP5 (FastCGI)”, simply locate the “php.ini” file inside “public_html/” directory; for the standard “PHP5” setting, make a copy of the php.ini file first and place it in the “wp-includes/” directory. If the php.ini file cannot be located, a new php.ini.default file can be created via the Plesk or cPanel PHP Config icon. Be sure to rename the file to php.ini, it will not function while named php.ini.default.

Within the php.ini file, modify the “memory_limit” value. The php.ini file can be edited with any text editor, including the “Edit” or “Code Edit” option within your Bluehost File Manager. With the file open, search (ctrl+f) for memory_limit or scroll down to approximately line 232. Here you should see the following line:

memory_limit = 32M ; Maximum amount of memory a script may consume (32MB)

Simply update this number to accommodate for a higher amount of memory; we suggest setting the value as “64M,” as this fulfills most common requirements. Be sure to save any changes. Next, open the file wp-settings.php (located within the directory where WordPress is installed). Near the top of this file look for:

define(‘WP_MEMORY_LIMIT’, ’32M’);

Update this value to the new memory limit as well. Save changes to the file. Once the file is saved, the effect should be immediate.
Note: To check and see that the memory_limit has been updated properly, create a new text file called info.php within the same directory you edited your new php.ini file. Create this new file and add the following code:

<?php phpinfo() ;?>

Then view this page in a browser (be sure to include the directory in the URL if this is where you placed the info.php file). The PHP settings including the memory_limit should have changed. This will also show the path to the php.ini file which is being used.

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Where is my WordPress configuration located and how can I edit it? https://support.aklwebhost.com/knowledgebase/where-is-my-wordpress-configuration-located-and-how-can-i-edit-it/ https://support.aklwebhost.com/knowledgebase/where-is-my-wordpress-configuration-located-and-how-can-i-edit-it/#respond Mon, 25 Nov 2019 12:12:39 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2059 The WordPress configration file is located in the WordPress installation directory with the name wp-config.php

You can edit wp-config.php file from Plesk &ndash;> File Manager. Search the file, click on it and from the top menu choose “Edit”.

You can download wp-config.php via FTP software and edit in notepad++ after editing just upload your file into your server.

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What Applications Are Required To Run WordPress? https://support.aklwebhost.com/knowledgebase/what-applications-are-required-to-run-wordpress/ https://support.aklwebhost.com/knowledgebase/what-applications-are-required-to-run-wordpress/#respond Mon, 25 Nov 2019 12:12:13 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2057 To run the WordPress blogging software following applications should be installed on the WordPress server :

  • PHP 4.3 or greater &ndash; http://php.net
  • MySQL 4.0 or greater &ndash; http://mysql.org
  • The mod_rewrite Apache module

AKLWEB Host WordPress servers offers you everything that you will need for a great WordPress hosting experience.

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WP Super Cache Plugin https://support.aklwebhost.com/knowledgebase/wp-super-cache-plugin/ https://support.aklwebhost.com/knowledgebase/wp-super-cache-plugin/#respond Mon, 25 Nov 2019 12:11:23 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2055 One way to optimize WordPress is to install WP Super Cache, which can be done from your WordPress Dashboard under Plugins.

Suggested Settings

Please complete all four (4) steps to use the suggested settings.

(Click on any of the images for a larger version of the image.)

Step 1. Set General Settings

On “Advanced” tab:

When selecting between “Use mod_rewrite to serve cache files” and “304 Not Modified browser caching” please note that 304 Not Modified browser caching will not be selectable as long as you have Use mod_rewrite in use. You will need to use one or the other as recent updates to the WP Super Cache Plugin have made the use of both un-accessible at this time.

  • Check box next to “Cache hits to this website…”
  • Select button next to “Use mod_rewrite to serve cache files”
  • Check box next to “Compress Pages”
  • Check box next to “304 Not Modified browser caching”
  • Check box next to “Don’t cache pages for known users”
  • “Cache rebuild” & “Extra homepage checks” should already be checked, leave them that way.
  • Select “Update Status” button.

Step 2. Set Mod_Rewrite Rules

Then, scroll down and select “Update Mod_Rewrite Rules” in the yellow box.

Step 3. Set Garbage Collection

Scroll down to “Expiry Time & Garbage Collection” and enter “3600” in the box, then select “Change Expiration”

Step 4. Set Rejected User Agents

It is recommended that you do not remove the default user agents from the list, to prevent bots from caching content and pages not normally seen by your visitors.

Explanation of the Options Selected

Cache hits to this website…

Enables caching

Use mod_rewrite to serve cache files

Fastest caching method, uses mod_rewrite rules in client’s .htaccess file

Compress Pages

Super Cache files are compressed and stored that way so the heavy compression is done only once. These files are generally much smaller and are sent to a visitor’s browser much more quickly than uncompressed html. As a result, the server spends less time talking over the network which saves CPU time and bandwidth, and can also serve the next request much more quickly.

304 Not Modified browser caching

Indicates to the client’s browser whether a requested file has been modified or not (see: http://www.addedbytes.com/for-beginners/http-status-codes/ or elsewhere for more info on that apache code)

Don’t cache pages for known users

This prevents logged-in users from being served cached pages and is the default for almost every caching plugin out there.

Expiry Time & Garbage Collection

The default setting will allow cache files to age 1 hour (3600 seconds) prior to being removed which is ideal. This setting can be increased for sites that do not have many posts (1,000 or less ) if you do not update your content often. If you have a very large amount of posts ( 25,000+ ), a lower setting around 1800 may be more viable to prevent stat/CPU issues due to the amount of files being created.

Rejected User Agents

It is recommended that you do not remove the default user agents from the list, to prevent bots from caching content and pages not normally seen by your visitors. (For example, if you have a calendar, a real visitor may only browse months close to now, but a bot will index every month forever as if it is a different page. Caching these pages real visitors are unlikely to visit wastes resources.)

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PostNuke Hosting https://support.aklwebhost.com/knowledgebase/postnuke-hosting/ https://support.aklwebhost.com/knowledgebase/postnuke-hosting/#respond Mon, 25 Nov 2019 12:10:45 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2053 What is PostNuke ?

PostNuke (a.k.a. Zikula) is one of the best open source, open development content management system (CMS). PostNuke is written in PHP and stores its data in a MySQL database. A big variety of modules and blocks makes this CMS an allround tool. PostNuke started as a fork from PHPNuke and provides many enhancements and improvements over the PHP-Nuke system.

Who uses PostNuke website hosting ?

Organizations of all sizes world-wide depend on PostNuke to manage their internet and intranet needs.

Do you offer PostNuke hosting ?

Yes. AKLWEB Host offers the best web hosting for PostNuke websites with great features, fast and secure servers, multiple add-ons and high quality customer service! All our Linux/Windows dedicated servers have been tweaked to get the maximum experience out of your PostNuke website. PostNuke comes standard with every webhosting.uk.com hosting package with both PHP5 and MySQL5 a perfect PostNuke hosting environment. PostNuke can be installed with just one click from our Plesk Control Panel with no hassle and no coding experience necessary. PostNuke can be installed upon client request for all our hosting customers. Once PostNuke is installed on your account, you will be able to administer the whole project through PostNuke&rsquo;s own administration panel from within your web browser. You will be able to install various extensions. For example you can add a forum, a gallery and contact form. You can also change how your entire site looks by changing themes.

AKLWEB Host PostNuke Website Hosting Features:

  • Instant PostNuke Account Setup
  • Free PostNuke Installation
  • Easy PostNuke Account Upgrade
  • PostNuke Optimized Servers
  • PHP 5.x and MySQL 5.x
  • Fantastico auto-installer &ndash; Install PostNuke in just a few clicks
  • Stable, Secure and Reliable PostNuke hosting service
  • 99.95% Uptime Guarantee
  • 30 Day Money Back Guarantee.
  • Expert technical assistance
  • Additional PostNuke Hosting Services:

AKLWEB Hosts several thousands of websites which work on PostNuke! and and we make the process quick, easy and painless for everybody. We provide FREE and professional 24/7 PostNuke hosting support. Our Technical Support team has helped setup innumerable such phpNuke websites and helped them function with regular upgrades and updates! Use our professional services and let us put our years of experience to work for you.

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How to Install Joomla? https://support.aklwebhost.com/knowledgebase/how-to-install-joomla/ https://support.aklwebhost.com/knowledgebase/how-to-install-joomla/#respond Mon, 25 Nov 2019 12:09:50 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2051 Requirements

Hosting Requirements

Before we start installing Joomla!, there are a couple prerequisites that need to be met to install Joomla! 3.x successfully. These apply whether you have a dedicated server, a shared hosting plan server, or are installing a copy on a local computer for testing or development.

You&rsquo;ll need to meet the following requirements below to install and use Joomla! Joomla 3.x

Software Recommended Minimum More information
PHP (Magic Quotes GPC, MB String Overload = off / Zlib Compression Support, XML Support, INI Parser Support, JSON Support, Mcrypt Support, MB Language = Default) 5.6 + or 7 +[1] 5.3.10 + www.php.net
Supported Databases:
MySQL[2] (InnoDB support required) 5.5.3 + 5.1 + www.mysql.com
SQL Server 10.50.1600.1 + 10.50.1600.1 + www.microsoft.com/sql
PostgreSQL 9.1 + 8.3.18 + www.postgresql.org
Supported Web Servers:
Apache(with mod_mysql, mod_xml, and mod_zlib)[3][4] 2.4 + 2.x + www.apache.org
Nginx 1.8 + 1.0 + wiki.nginx.org
Microsoft IIS 7 7 www.iis.net

References

  1. Jump up&uarr; PHP 5.3.1 is required for versions 3.0 through 3.2. At 3.3, the minimum is raised to PHP 5.3.10.
    Only Joomla! versions 3.5 and later are compatible with PHP 7.
  2. Jump up&uarr; Joomla is not yet compatible with MySQL 6.x.
  3. Jump up&uarr; In order to use Search Engine Friendly URLs, you will need to have the Apache mod_rewrite extension installed.
  4. Jump up&uarr; The mod_suphp extension or mod_fcgid extension is recommended to enable Joomla to upload and execute files using secure file permissions.

Recommended PHP.ini Settings

There are some PHP settings that need to be sufficient for Joomla to install. The settings are usually in a “php.ini” or “user.ini”. Talk to your host about how to change theses settings if it is possible to do so. If working on a localhost e.g. with XAMPP, you should not be restricted by these settings and VPS or dedicated hosting should also not be as restrictive.

The values for PHP.ini below are suggested values only.

  • memory_limit – Minimum: 64M Recommended: 128M or better
  • upload_max_filesize – Minimum: 20M
  • post_max_size – Minimum: 20M
  • max_execution_time: At Least 120 Recommended: 300

Prepare for Install

You will need to complete two tasks before you can install Joomla! on your server. First, you will need to download the Joomla! package files. Next, you will need to have a database for Joomla! use.

Downloading and Uploading Joomla! Package Files

  1. Download the current release of Joomla! 3.x
  2. Move the downloaded Joomla! installation package to the server. Use a FTP Client to transfer the Joomla! 3.x files to your server. There are several available for use, here is a detailed list of FTP Clients. Please make sure you are using a FTP client’s official release.

Hint – This can be accomplished by simply moving the downloaded package to your server, then unpacking it. Or you can unpack the files on your local computer, then move the Joomla installation over to your server. Either way, the Joomla installation needs to be unpacked in the root of your site.

The “root” of your site is the public folder where all web page files are stored so that a user can view the site examples include public_html and htdocs. What your Host uses depends on them.

Your Server’s “root” Folder

 

Normally you upload your web files to the root folder. This is typically named “public_html” but other variations include “htdocs” and this depends on what your host has the set up on the server. For Joomla purposes, you can load the files directly into “public_html” or a sub-folder within it.

Stop hand nuvola.svg.png

Warning!

If you unpack the files on your own computer, then copy them to your server, be sure to move only the folders and files contained INSIDE the Joomla! package. If you unpack the folders and files into a folder, for example called,

Joomla

and then upload that folder, your site will have to be accessed at

yoursitename.com/Joomla

instead of

yoursitename.com.

Database for Joomla! Installation

  1. If you need to create a database, please read Create a database for use with Joomla! first or skip to step #2.
  2. You will need to note basic database information needed when the actual Joomla! installation is started.
    • Location of database, localhost? Or a specific host’s server such as
    • dbserver1.yourhost.com?
    • The database name
    • The database user’s name
    • The database user’s password

Start Install

Main Configuration

With the above requirements met, a database created and the required Joomla! files in place, you are ready to install Joomla!. Start the Joomla! web installer by opening your favorite browser and browsing to the site’s domain name. On host installation you will use

http://www.yoursitename.com.

If your are installing Joomla! locally, you will use

http://localhost/<path to Joomla files>,

and you should see the installation screen.

J30 Installation screen page 1.png

Joomla! will try to identify the Select Language field automatically from your browser’s language. You can change this if needed.

Fill in the following information.

  • Site Name: the name of your website &mdash; this can be changed at any point later in the Site Global Configuration page.
  • Description: enter a description of the website. This is a global fallback meta description used on every page which will be used by search engines. Generally, a maximum of 20 to 25 words is optimal. Again, this can be changed on the Site Global Configuration page at any time. For more on metadata, see Global Metadata Settings and Entering search engine meta-data.
  • Admin Email Address: the admin email address. Enter a valid email in case you forget your password. This is the email address where you’ll receive a link to change the admin password.
  • Admin Username: Joomla! uses a default “admin” as the username for the Super User. You can leave it as is, change it now (which a good Security measure) or use My Profile in the Administration interface to change it later.
  • Admin Password: remember that super user has maximum control of the site (frontend & backend), so try to use a difficult password. Use My Profile in the Administration interface to change it later. Confirm the password in the Confirm Admin Password box.
  • Site Offline: click the Yes or No box. Yes – this means when installation is complete, your Joomla! website will display the ‘Site is offline’ message when you browse to yoursitename.com to view the home page. No – this means the site is live when you browse to yoursitename.com to view the home page. You can use the Site Global Configuration in the Administration interface to change the Offline status at any time.

When everything on the first page is completed, click the next button to proceed:

Database Configuration

Configuration Settings

You will need to enter the information about the database you will use for Joomla! now. It was suggested to write this information down under “Prepare for Install” tab. You may also read or review Creating a Database for Joomla!.

J30 Installation screen page 2.png

For simplification, these intructions are a reference to installing with a MySQLi database. The instructions on the installation page are self explanatory, but here they are again:

  • Database Type: MySQLi is the common database used
  • Hostname Where is your database located? Common is localhost, but some hosts use a specific database server such as dbserver1.yourhost.com
  • Username: the username used to connect to the database
  • Password: the password for the database’s username
  • Database Name: the name of the database
  • Table Prefix: one is generated automatically, but you can change it. For example, jos3_ can be used. Just don’t forget to put the underscore character (_) at the end of the prefix.
  • Old Database Process: should the installer backup or delete existing tables during the installation of new tables? Click, Yes or No to select the choice.

All these choices can be edited on the Site Global Configuration page, under Server options after the installation is completed. Note, you will break your installation if you change these settings after installation unless you have a complete copy of the current database being used by the Joomla! installation. Common uses would be to update the username and password of the database or to complete a move of an existing installation to a new host with different parameters.

When all the information has been filled in, click the next button to proceed:

Finalise

Overview

It is now time to finalise the Joomla! installation. The last page of the web browser installation contains all the information about the installation. This includes the options(at the top) for installing sample data and the installation’s configurations(at the bottom).

Install Sample Data and Email Configurations

The first options are for automatically installing sample content to the website and emailing the configuration settings.

J30 Installation screen page 3 top.png

If you are new to Joomla! it would be beneficial to install some sample data to see how Joomla! works. You can at this time choose to have the configuration settings emailed to you. If the Email Configuration choice is selected, the Email Password choice will appear. The email password is off by default for security. You can choose to have the password included, just click Yes.

Time to check the configurations of your install and the environment of the installation.

Configuration Check

Checking Your Configurations

If everything is in order, you will see the install at the top of the overview page. If not, this is the place to check and see what may be causing an issue.

J30 Installation screen page 3 bottom.png

The section is broken into 4 groups:

  • Main Configuration: all the website specific information, such as the website name, description, admin username, etc.
  • Database Configuration: contains the information about the database Joomla! will use.
  • Pre-Installation Check: these requirements must all be shown as Yes, otherwise you will not be able to install Joomla! With the exception of the PHP Version, the rest are usually controlled in the php.ini. You may need assistance from your host in correcting these settings or checking to see if it is possible to adjust them.
  • Typical PHP settings that might cause the install to fail and may need adjusting include the following with suggested values: (1) memory_limit (64M), (2)max_execution_time (300), (3) post_max_size (30M), (4) upload_max_filesize (30M). For more information, see PHP configuration file file.
  • Recommended Settings: these are settings are recommended in your PHP configuration, but will not prevent Joomla! from being installed. You can refer to the above instructions on how they may be changed.

If everything is correct and all checks are passed, you may now click the Install button in the top right corner of the Overview page. This will start the actual installation process.

After you click the Install button, you should see a progress bar with additional information of the installation. Once the installation completes, you should see the success page!

Finishing Up

Success and Finishing Up the Installation

Congratulations! Joomla! 3 is now installed. If you want to start using Joomla! right way without installing extra languages there is one last step to complete the installation. You must delete the Installation Folder. Click on Remove Installation folder and a success message will appear. Now you can navigate to the Administrator log in by clicking Administrator or go right to your site by clicking Site.

J30 Installation screen page 4.png

Installing Extra Languages

J3x Install Extra Steps.png

Before you complete your installation by deleting the Installation Folder, click on:

& Extra steps: Install languages

This will continue the installation of Joomla! by taking you to a new installation page.

Install Languages

A list of language packs is displayed.

J3x Language Installation screen page 1.png

Check the language or language packs you wish to install. Remember the following:

  • Language packs included in custom distributions will not be listed at this stage as they are already installed.
  • A version of the packs proposed will match the Joomla Major version (3.0.x, 3.1.x, etc.). The minor version of the pack may not correspond, e.g. you are installing version 3.3.3 and a 3.3.2 language pack is shown.
  • Unmatched language packs in the above example may have untranslated strings.
  • The unmatched language packs will be offered as an update when the packs are updated by the registered Translation teams. The available update will be shown in the Control panel as well as in Extensions Manager &rarr; Update. This behavior is similar to Extensions Manager &rarr; Install Languages.

Click Next and a progress bar will be display while the language pack or packs are downloaded.

Choose Default Language

When the download is complete you can choose the default language for the Site and the Administrator interface.

  • Make your choices for default languages. 

    J3x Language Installation screen page 2.png

     

You may also choose to activate the multilingual features of Joomla! at this time too.

  • Click Yes next to Activate the multilingual feature
  • Two additional choice will appear. 

    J3x Language Installation screen page 2 multilingual.png

     

  • Install localised content, yes or no. This will automatically create one content category for each language installed and one featured article with dummy content for each content category installed.
  • Enable the language code plugin, yes or no. If enabled, the plugin will add the ability to change the language code in the generated HTML document to improve SEO.

When you completed all the choices of language installation, click Next to proceed.

Finalise

You will now be presented with a very similar Congratulations! Joomla! is now installed. screen. The difference will be a notation of the default Administrator and Site language settings, if they were set. You will also not see the Extra Steps message in the bottom right.

J3x Language Installation screen page 3.png

Now you can delete the Installation Folder. Click on Remove Installation folder and a success message will appear. Now you can navigate to the Administrator log in by clicking Administrator or go right to your site by clicking Site.

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How To Upgrade An Application Or Script Using Marketplace? https://support.aklwebhost.com/knowledgebase/how-to-upgrade-an-application-or-script-using-marketplace/ https://support.aklwebhost.com/knowledgebase/how-to-upgrade-an-application-or-script-using-marketplace/#respond Mon, 25 Nov 2019 12:08:16 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2049 Maintaining an always up to date version of your applications is a vital step you should take in keeping your site safe and secure. This article will explain how to update an applications installed by Marketplace.

  • Log in to your AKLWEB Host Plesk Account.
  • Ensure you are on the Websites tab.
  • Click My Installs icon..
  • Choose to Upgrade just the script in question

Marketplace will now complete the process of upgrading your installation(s).

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How To Uninstall a WordPress Plugin https://support.aklwebhost.com/knowledgebase/how-to-uninstall-a-wordpress-plugin/ https://support.aklwebhost.com/knowledgebase/how-to-uninstall-a-wordpress-plugin/#respond Mon, 25 Nov 2019 12:07:41 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2047 This article will give you a simple walk-through of how to remove plugins from your WordPress site. Before you begin, please log in to your WordPress dashboard.

  1. From your dashboard, click Plugins.
  2. Now that you’re on the Plugins page, you will be able to view all of the plugins that you currently have installed. Locate the plugin that you would like to uninstall.
  3. If the plugin is active, you will first need to click Deactivate.
  4. Once the plugin has been deactivated, you can click Delete.
  5. You will need to confirm that you would like to delete the plugin and any data it contains.

The plugin will now be removed from your WordPress site.

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How To Turn Off Varnish? https://support.aklwebhost.com/knowledgebase/how-to-turn-off-varnish/ https://support.aklwebhost.com/knowledgebase/how-to-turn-off-varnish/#respond Mon, 25 Nov 2019 12:07:24 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2045 Summary

This article will explain how to turn varnish off on a WordPress Optimized account. This may be useful if you are using the Woo Commerce plugin and are on an account with Varnish enabled.

Access the Varnish Settings

The following steps show how to access the settings page that will allow you to control varnish.

  1. Login to your account.
  2. Click the hosting link at the top.
  3. Click the server link that appears underneath the hosting link.
  4. From the server page click on the “Varnish” link.

Turn off Varnish
These steps will show you how to turn off Varnish from the Varnish settings page

  1. Find the section called “Varnish Status”.
  2. Click the “Stop” button.

The color of the status should turn to red and say “Varnish Status: stopped”.

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How To Reset My WordPress Admin Password? https://support.aklwebhost.com/knowledgebase/how-to-reset-my-wordpress-admin-password/ https://support.aklwebhost.com/knowledgebase/how-to-reset-my-wordpress-admin-password/#respond Mon, 25 Nov 2019 12:07:04 +0000 https://support.aklwebhost.com/?post_type=manual_kb&p=2043 The WordPress admin password can be reset from the WordPress database. The WordPress database can be easily accessed through phpMyAdmin tool available with your web hosting account.

Once you are in phpMyAdmin, select the WordPress database folder from the left navigation bar. The page will refresh and and the WordPress database&rsquo;s tables will be displayed on it. Open the SQL tab (look at the top navigation bar).

In the text field write the following SQL query:

UPDATE `wp_users` SET `user_pass` = MD5( &lsquo;new_password_here&rsquo; ) WHERE `wp_users`.`user_login` = &ldquo;admin_username&rdquo;

  • “new_password_here” &ndash; Enter the new password you wish to use for your WordPress login.
  • “admin_username” &ndash; replace this with the username the password should be updated for.

Once you enter the new password and the correct username, click on the GO button to submit the query. If the query is executed correct and no errors are displayed then you should be able to login with the new password.

If there’s any problem while resetting the password, contact your web hosting provider for further assistance. AKLWEB Host provides the best WordPress hosting services and such requests are handled with ease.

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