Last Updated: 30th September 2024
GDPR (General Data Protection Regulation)
Introduced on 25th May 2018 the General Data Protection Regulation (GDPR) is the most significant legislative change in Europe relating to the data protection laws since the EU Data Protection Directive 95/46/EC in 1995.
GDPR extends the scope of EU data protection law to all foreign companies processing the data of EU residents and defines a new set of “digital rights” for EU citizens.
Below are some important documents and information about our implementation and compliance with GDPR.
| Name | Description of Data Processed |
|---|---|
| Crazy Egg, Inc. | For website optimisation; your IP address and anonymised session data are recorded and reported by Crazy Egg, Inc. |
| Crisp IM SARL | For our live chat service; your IP address, anonymised session data, and only when provided, your name, email address and any chat messages you enter. |
| Enom, Inc. | For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to Enom, Inc. |
| Facebook, Inc. | For statistical analysis, marketing and retargeting; your IP address and anonymised session data are recorded and provided to Facebook when visiting our website. |
| GoCardless Ltd | For payment processing, if the user selects this payment processor; details provided include customer name, address, email address, payment information (such as credit card or bank details). |
| Google (Adwords, Analytics, Docs, Tag Manager, etc.) | We use Google’s services for internal documentation, file storage, and monitoring our website’s usage. Personal Data such as customer name and associated domain names may be included in some internal use documents. Other data, including IP address, Web Browser and Session Data, are provided to Google Analytics when you visit our website. |
| JISC | For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to JISC. |
| MaxMind, Inc. | We carry out a Fraud Check when a new customer orders our services. We provide MaxMind with the Customer Name, Address, Email Address, and IP Address for the Fraud Verification to be processed. |
| Microsoft Teams | We use Microsoft Teams for our internal chat system. Details such as Customer Name and Email Address may be provided to Microsoft Teams for support purposes. |
| Namecheap, Inc. | If you purchase an SSL Certificate, we will provide your Name, Address and Email Address to Namecheap to process the SSL provisioning. |
| NetEarth One, Inc. | For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to NetEarth One, Inc. |
| Enom® (Tucows) | For domain name services; if this registrar is used to provision your order; your personal details, required to register a domain name, will be provided to Enom® (Tucows). |
| PayPal | For payment processing, if the user selects this payment processor; details provided include customer name, address, email address, payment information (such as credit card or bank details). |
| Slack Inc. | We use Slack for our internal chat system between staff. Details such as Customer Name and Email Address may be provided to Slack for support purposes. |
| Stripe | For payment processing, if the user selects this payment processor; details provided include customer name, address, email address, payment information (such as credit card or bank details). |