Your\u00a0FTP login details<\/strong>\u00a0can be found in the\u00a0welcome email<\/strong>\u00a0you received when you\u00a0first signed up for your account<\/strong>. They will be different from customer to customer, so you should verify in this email.<\/p>\n

Typically, your\u00a0FTP login details<\/strong>\u00a0will use the\u00a0hostname\u00a0<\/strong>ftp.domain.com<\/strong>\u00a0<\/span>where\u00a0domain.com<\/strong>\u00a0is your domain name. If your domain name is not yet registered, or is not yet pointing at our servers, you may use the server hostname which can also be found in your welcome email.<\/p>\n

Your login for\u00a0FTP<\/strong>\u00a0will be the same\u00a0username and password<\/strong>\u00a0as your login to the control panel.<\/p>\n

If you still have any difficulty\u00a0logging in to FTP<\/strong>, please open a\u00a0support ticket<\/span><\/strong><\/a>\u00a0and we will be happy to help.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[90],"manual_kb_tag":[94],"_links":{"self":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2087"}],"collection":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/comments?post=2087"}],"version-history":[{"count":1,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2087\/revisions"}],"predecessor-version":[{"id":2088,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2087\/revisions\/2088"}],"wp:attachment":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/media?parent=2087"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2087"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb_tag?post=2087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}