When a subscription is created in Plesk,\u00a0a user account for the subscription owner is created along with it.<\/strong>\u00a0This is the account that you will be using to log in to Plesk. You can perform any operations for which your web hosting package has granted permissions.
\nHowever, you may want to give another person – for example,\u00a0another employee of your organization,<\/strong>\u00a0or a contractor – access to Plesk so that they may perform some operation.
\nBut what if you do not want them to have full control over your subscription while they are logged in?<\/strong><\/p>\n

In this case, you can create additional users who will be able to log in to Plesk and have access to certain, predefined functionality, such as creating mailboxes, managing databases, or performing backups.
\nThe functionality available to additional users is determined by creating, configuring, and assigning user roles to additional users.<\/p>\n

To create an additional user account, go to\u00a0Users\u00a0>\u00a0User Accounts<\/strong>\u00a0and click\u00a0Create User Account.<\/strong><\/p>\n

You will need to provide details such as the user’s contact name, email, username, and password. You should pay particular attention to the following settings:<\/strong><\/p>\n

\n
• User role.<\/strong>\u00a0You need to select one of the\u00a0pre-configured user roles<\/strong>\u00a0from the menu to assign it to the user. User roles determine what Plesk functionality is available to the user once they log in. User roles are explained further in this topic.<\/li>\n
• Access to subscriptions.<\/strong>\u00a0If your customer account has more than one subscription assigned to it, you can enable the user to see and manage either all of them or a single subscription of your choice.<\/li>\n
• User is active.<\/strong>\u00a0If this checkbox is cleared, the user will be unable to log in to Plesk. By default the checkbox is selected. If you need to disable an additional user account without removing it, go to\u00a0Users\u00a0>\u00a0User Accounts<\/strong>, click the user you want to disable,\u00a0click\u00a0Change Settings<\/strong>\u00a0and clear the\u00a0User is active\u00a0checkbox.<\/li>\n<\/ul>\n

  User roles are used to define what Plesk functionality<\/strong>\u00a0is available to additional users. Every additional user must have a user role assigned to them, and every role includes a set of permissions that determine what operations users who are assigned that role can perform in Plesk.<\/p>\n

  To create a user role, go to\u00a0Users\u00a0>\u00a0User Roles\u00a0and click\u00a0Create User Role.<\/strong><\/p>\n

  You will be presented with a list of permissions. For every permission, select either\u00a0“Granted”<\/strong>\u00a0or\u00a0“Denied”<\/strong>. For every permission you mark as\u00a0“Granted”<\/strong>, additional users assigned this role will be able to perform a number of particular operations. Here is a complete list of available permissions and their descriptions:<\/p>\n

  \n
  • Manage users and roles.<\/strong>\u00a0This permission gives the ability to manage additional users and user roles. Note that additional users who are granted this permission will be able to edit their own user account, including changing their user role.<\/li>\n
  • Create and manage sites.<\/strong>\u00a0This permission gives the ability to create domains and subdomains, and also to manage a limited number of web hosting settings.<\/li>\n
  • Configure log rotation.<\/strong>\u00a0This permission gives the ability to configure the log rotation settings.<\/li>\n
  • Configure spam filter.<\/strong>\u00a0This permission gives the ability to manage the SpamAssassin settings for all mailboxes. Note that this permission will do nothing unless the\u00a0Create and manage mail accounts\u00a0permission is included in the role as well.<\/li>\n
  • Configure antivirus.<\/strong>\u00a0This permission gives the ability to manage the antivirus settings for all mailboxes. Note that this permission will do nothing unless the\u00a0Create and manage mail accounts\u00a0permission is included in the role as well.<\/li>\n
  • Create and manage databases.<\/strong>\u00a0This permission gives the ability to create and manage databases and database users, as well as export and import database dumps.<\/li>\n
  • Configure and perform data backup and restoration.<\/strong>\u00a0This permission gives the ability to back up and restore the configuration and content of subscriptions to which the user has access.<\/li>\n
  • View statistics.<\/strong>\u00a0This permission gives the ability to see Plesk statistics and web statistics.<\/li>\n
  • Install and manage applications.<\/strong>\u00a0This permission gives the ability to install and manage web applications.<\/li>\n
  • Design sites in Presence Builder.<\/strong>\u00a0This permission gives the ability to design sites with the help of the Presence Builder tool.<\/li>\n
  • Upload and manage files.<\/strong>\u00a0This permission gives the ability to upload and manage files using the File Manager.<\/li>\n
  • Create and manage additional FTP accounts.<\/strong>\u00a0This permission gives the ability to create additional FTP users.<\/li>\n
  • Manage DNS settings.<\/strong>\u00a0This permission gives the ability to manage DNS settings.<\/li>\n
  • Create and manage mail accounts.<\/strong>\u00a0This permission gives the ability to create and manage mail accounts.<\/li>\n
  • Create and manage mailing lists.<\/strong>\u00a0This permission gives the ability to create and manage mailing lists. Note that this permission will do nothing unless the\u00a0Create and manage mail accounts\u00a0permission<\/strong>\u00a0is included in the role as well.<\/li>\n<\/ul>\n

    Note that the permissions included<\/strong>\u00a0in user roles are overridden by the permissions configured on the subscription level.
    \nFor example,<\/strong>\u00a0if the hosting package you selected has the\u00a0Spam filter management<\/strong>\u00a0permission disabled, neither you … the subscription owner nor any of the additional users you created will be able to\u00a0change SpamAssassin settings<\/strong>, even if they are granted the\u00a0Configure spam filter<\/strong>\u00a0permission in their user role.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[107],"manual_kb_tag":[118],"_links":{"self":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2116"}],"collection":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/comments?post=2116"}],"version-history":[{"count":1,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2116\/revisions"}],"predecessor-version":[{"id":2117,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2116\/revisions\/2117"}],"wp:attachment":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/media?parent=2116"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2116"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb_tag?post=2116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}