The Intel Core i5 3550<\/strong> uses Intel AMT technology for remote KVM, power control, and virtual media. To access KVM with the Intel AMT technology you must use VNC Viewer Plus, a 3rd party tool.<\/p>\n

The tool can be directly downloaded from\u00a0http:\/\/www.realvnc.com\/products\/viewerplus\/index.html<\/a><\/strong><\/span>, a trial is available free of charge.<\/p>\n

Once the tool has been downloaded, run the VNC viewer plus application and fill out the fields with this information:<\/strong><\/p>\n

\n
1. Connection Mode:\u00a0Intel AMT KVM<\/strong><\/li>\n
2. Encryption:\u00a0None<\/strong><\/li>\n
3. AMT Server:\u00a0<Reference Dedicated Panel for the KVM server><\/strong><\/li>\n<\/ol>\n

   Additional recommended options:<\/strong><\/p>\n

   \n
   1. Click\u00a0“Options”<\/strong><\/li>\n
   2. Click\u00a0“Advanced”<\/strong><\/li>\n
   3. Select the\u00a0“AMT Server”<\/strong>\u00a0tab and uncheck\u00a0“Always connect using FQDN”<\/strong><\/li>\n
   4. Select the\u00a0“Expert Tab”<\/strong>\u00a0tab and set\u00a0“AMTSessionTimeout”<\/strong>\u00a0to 0<\/li>\n
   5. Click\u00a0“OK”<\/strong><\/li>\n<\/ol>\n

      If you continue to have issues, please open a support ticket by e-mailing\u00a0support@aklwebhost.com<\/strong><\/a><\/span>.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[235],"manual_kb_tag":[275],"_links":{"self":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2397"}],"collection":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/comments?post=2397"}],"version-history":[{"count":1,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2397\/revisions"}],"predecessor-version":[{"id":2398,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2397\/revisions\/2398"}],"wp:attachment":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/media?parent=2397"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2397"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb_tag?post=2397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}