The\u00a0Intel Xeon E3-1245v2<\/strong>\u00a0uses the\u00a0Intel HD 4000 processor<\/strong>\u00a0integrated graphics. Several operating systems, including Ubuntu have compatibility issues with this graphics chipset. The default install will display a black screen and will show an error via KVM after 30 seconds causing the\u00a0KVM<\/strong>\u00a0to disconnect.<\/p>\n

Resolution:
\n<\/strong>
\nWhen\u00a0installing Ubuntu<\/strong>, after the initial language selection, press\u00a0“F6”<\/strong>\u00a0to display the additional install options and enable the\u00a0“nomodeset”<\/strong>\u00a0option. This will force the basic video driver which is\u00a0100%<\/strong>\u00a0compatible with the server.<\/p>\n

If you continue to have issues, please\u00a0open a support ticket<\/strong>\u00a0by e-mailing\u00a0support@aklwebhost.com<\/strong><\/a><\/span>.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","manualknowledgebasecat":[240],"manual_kb_tag":[285],"_links":{"self":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2418"}],"collection":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/comments?post=2418"}],"version-history":[{"count":1,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2418\/revisions"}],"predecessor-version":[{"id":2419,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb\/2418\/revisions\/2419"}],"wp:attachment":[{"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/media?parent=2418"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manualknowledgebasecat?post=2418"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/support.aklwebhost.com\/wp-json\/wp\/v2\/manual_kb_tag?post=2418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}